Operator. Builder. Fifteen years scaling marketplaces, partnerships, and live events technology—mostly on the supply side, where partner-facing systems either hold or break.
Who I am
I spend most of my time where partners meet systems—portal and APIs, standards and policy encoded in workflow, and the operating rhythm that keeps launches, migrations, and incidents from becoming folklore.
The work that has stuck is the unglamorous kind: routing and triage across six or seven internal groups, change control with real partner communication, and governance that Legal and product can both recognize as enforceable—not slide decks.
Before Ticketmaster I came up through ticketing and revenue operations in sports—sales floors to BI and data infrastructure—so I tend to translate between commercial pressure and what engineering and support can actually sustain.
Outside the day job I am building Wash Park Ventures as a long-term vehicle for acquiring and operating technology-enabled businesses. This site is home-built; same bias as at work—if it should exist, build it cleanly.
Scope
Career arc
Ticketmaster · Live Nation
IC to executive in six years. Owns the partner platform operating model described above—matrixed engineering, forums for prioritization, roadmap tradeoffs, and accountability for partner-impacting outcomes.
Chicago Fire Soccer Club · MLS
Nine promotions in nine years. Built the BI function and data warehouse, led CRM and campaign infrastructure, owned significant revenue surface area, and ran the Ticketmaster → SeatGeek platform migration end to end.
Wash Park Ventures
Holding company in development—patient capital, operational improvement, and businesses where data and process discipline compound.
Systems & mechanics
Portal tied to core systems; scoring and routing that fan work out across teams instead of central inbox heroics.
Partner program structure with Legal on updates; enforcement living in systems so standards are measurable, not aspirational.
Versioning, partner migration motions, incident loops, and postmortems that actually feed prevention—not theater.
Intake → standards → scoring → triage → routing → resolution → telemetry → roadmap feedback
Point of view
Education & recognition
Ultrarunning
Long efforts reward the same habits as complex programs: stay calm, keep accounting honest, and do not mistake motion for progress.
Shawnee Hills 100K — overall win and course record. Also first overall male at Shawnee Hills 50K; top-ten finishes at Pinhoti 100 and Zion 100K; top 30 at Moab 240.